Digital payments have emerged as a crucial aspect of modern-day transactions, with many individuals and businesses preferring to conduct financial operations online. However, developing countries, including North African nations such as Egypt, Tunisia, Algeria, and Morocco, face several challenges in adopting digital payments.
One of the primary obstacles is the lack of infrastructure for digital payments. In numerous countries, the necessary technology and infrastructure, such as internet connectivity and mobile networks, are not adequately developed, making it challenging for people, particularly those in rural areas, to access digital payment services.
Another significant challenge is the absence of financial inclusion. Many individuals in these countries do not have access to formal financial services, such as bank accounts and credit cards, which are essential for digital payments. In 2020, only 14% of adults in Egypt had a bank account, while in Algeria, only 20% of adults had a bank account, according to the World Bank. This limited access to financial services restricts the number of people who can use digital payment services.
Moreover, there is a lack of trust in digital payments. Many people in these countries are accustomed to using cash for transactions and are hesitant to use digital payment services. They are concerned about the security of their personal and financial information, as well as the possibility of fraud and identity theft.
Additionally, the lack of government support for digital payments presents another challenge. In some instances, the government may not have policies in place to encourage the adoption of digital payments, or they may not have regulations that protect consumers from fraud and other risks associated with digital payments. This lack of support can hinder the growth of the digital payment industry in these countries.
Despite these challenges, several initiatives aim to promote digital payments in North Africa. For example, in Egypt, the government launched the "Meeza" digital payment platform to provide citizens with a secure way to conduct online transactions. In Morocco, the government launched the "Maroc Cash" digital payment platform, which allows users to make payments and transfers using their mobile phones.
Moreover, many private companies are working to promote digital payments in these countries. For instance, in Tunisia, a private company, in collaboration with several banks, launched a mobile payment service called "MonCash." The service enables users to make payments and transfers using their mobile phones.
In conclusion, digital payments have the potential to revolutionize the way people and businesses conduct transactions. However, in developing countries such as those in North Africa, several challenges must be addressed before digital payments can become widely adopted. These include the lack of infrastructure, financial inclusion, trust, and government support. Nevertheless, with the implementation of appropriate policies and initiatives, digital payments can become a game-changer for these countries, boosting economic growth and improving the lives of millions of people.