Arab Finance: Foundever, a global leader in customer experience (CX) solutions, is planning to expand its operations in Egypt, creating 5,000 new jobs over the next four years, as per an emailed press release.

The step is an extension to Foundever’s memorandum of understanding (MoU) with Egypt's Information Technology Industry Development Agency (ITIDA) for another four years.

The expansion includes the establishment of a state-of-the-art contact center in Luxor, enhancing its existing presence at Cairo’s Maadi Technology Park and City Stars Business Complex.

Foundever’s investment in Egypt is projected to reach €65 million, reflecting the country’s strategic importance to the company and its confidence in Egypt’s workforce and infrastructure.

The new Luxor facility is expected to bolster Foundever’s capacity to deliver multilingual customer support, leveraging Egypt's geographical advantage and skilled labor force to serve global markets.

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